We want you to be satisfied with your Wildcard purchase. If something is not right, we offer a transparent and customer-friendly return process.

Return Eligibility

• Items must be returned within 14 days of delivery
• Shoes must be unworn, unused, and in original packaging
• Proof of purchase is required

Non-Returnable Items

• Final sale items
• Damaged items caused by misuse

Refund Process

• Once your return is received and inspected, we will notify you
• Approved refunds will be issued to your original payment method
• Processing may take 5–10 business days

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. For return instructions, contact support@wildcard.earth.